Last Friday night I was riding high after making 8 sales in the last 35 minutes of work. I hadn't had any in the previous 9 hours and 10 minutes. So I'm driving home talking to Gretchen on the phone, who was about 3 minutes ahead of me, telling her about the end of my day. I pulled up to a stop light and I was just sitting there. I adjusted my foot on the brake and heard a pop. I then thought I felt the brake pedal get really soft. I continued on my way home but kept testing the brakes to make sure I had some. About 1/2 mile from home, I decided that I was just going nuts and that the brakes were just fine. After being in the house for 10 minutes, I realized that I had left my phone in the car. As I turned the corner to the driveway, I could see the puddle under the car. I checked the brake fluid and it looked about 1/2 full. I checked it about 20 minutes later and it was empty. Now I have a tendency to get worked up about things like this. But eventually I decided that there was nothing I could do about it and accepted that fact that I would have to get it fixed. If only it was that easy.
The next morning, I called my insurance's emergency line to get a tow. This is how it went:
IML: blah blah blah
Me: Yeah, I need a tow. I think I popped a brake line.
IML: Oh sorry hear that......Let me ask you "are you in a safe place"
Me: Physically or mentally?
Nothing. No, snicker, not even a sympathy chuckle.
IML: Physical, sir.
Me: Yes.
More questions followed but no jokes. I wasn't going to that dry well twice.
IML: blah blah...........I will call you back.
Ring Ring.
IML: Mr. Morgan were still trying to find a tow with a reasonable amount of response time. We will call you back.
Ring Ring.
IML(new person): Blah blah........They will be there within the hour.
Okay now as that transpired other phones were being made as well.
Brake shop #1 .... how can I help you?
Me: I was calling to make sure you were open.
BS1: Yeah, 8-12. (It was 8:10. he didn't answer at 8:00).
Me: Good. I have one being towed to you.
BS1: What's wrong with it?
Me: I think I popped a brake line.
BS1: We don't do brake lines.
I called them because they had done my back brakes a few months back.
Me: So you have "Brakes" in your name but you don't do brake lines?
BS1: Like I said. We don't do brake lines.
Geez, tough crowd today.
Me: Do you know who does?
BS1: ...... does.
Me: Okay thanks. ( in my you're an idiot tone)
BS2: Blah blah
Me: I was calling to see if you were open.
BS2: Yeah, 7:30 - 2.
Me: Great. I think I popped a brake line.
BS2: Better get here quick. I don't do much mechanic work on Saturday.
Me: I have tow truck on the way.
I thought "Damn. Doesn't anybody work anymore."
The tow truck arrived. I wait for the driver to get out of the truck but in seems like forever. Finally he gets out and the following occurs:
Driver exits truck and walks to me. He walks with a bad limp almost as if he has a wooden leg. I don't dare ask.
Driver: Is dsjgbgshi upihg caufff a.
Me: Excuse me.
Driver: Is this going to .....?
Me: No. they don't do brake lines. It's going to......
Now the driver couldn't have been more stereotypical than this piece of work. Add to the limp, a extremely rural Louisiana hick dialect and a dip of tobacco in his lip and you have my driver. I could understand about 10% of what he said. I responded "Uh-huh" to everything.
After a quiet ride in the tow truck, we arrived at brake shop #2 at 9:30. I explain that I had called about the brake line. Then I told him how BS1 had recommend them. The following monologue the occurred:
BS2: I can't believe that guy would recommend someone to me. That guy is a crook. I sent someone to him.......$975. He doesn't even need to work he has all sorts of money...............
I knew today was going to be rough but this day exceeding my expectations.
As I sat in the "waiting area" I thought about blogging "Scenes from the Repair shop," because I was the only one there without a mustache. And that included two women.
The owner/manager liked to talk. In my roughly 4 hours of being there, I heard him run down about half of the people in town. I don't know how he stays in business. I know I ain't going back. In the end and $477 later I get to drive home. Luckily, it was payday. Unluckily, it looks like a lot of Ramen Noodles in my future. ( Chopped Challenge is coming)
It's amazing how difficult it is to get the simplest things done anymore.
ReplyDeleteA simple tow and new alternator was a complete three day nightmare for me last year.
It sure is. And the crazy thing is that people complain about not having money or a job and yet the simple things that you need done, you can't find anyone to do them.
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